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OVC Bulletin

Making Collaboration Work: The Experiences of Denver Victim Services 2000

December 2002

Contents

Message From the Director

Introduction
Provides an overview of VS2000 and its goals.

Defining Collaboration
Distinguishes collaboration from networking, coordination, and cooperation and summarizes how the demonstration site moved from networking to collaboration.

Application of the Collaborative Model to the Criminal Justice System
Provides an overview of other collaborative victim services programs.

Application of the Collaborative Model to VS2000
Outlines the program's evolution in Denver, including how it incorporated previously existing partnerships, selected leaders and staff, implemented programs, and monitored core values.

The Denver Experience: Lessons Learned
Identifies the eight characteristics of high-performing teams and offers key advice in each area.

Principled Leadership
Lists essential elements of a supportive decision-making climate and key responsibilities of team leaders and members (from Teamwork: What Must Go Right/What Can Go Wrong by Care E. Larson and Frank M.J. Lafasto, 1989).

Conclusion
Highlights the three most important elements of success in the Denver program.

A Note to Readers
Learn how the Center for Effective Public Policy for the State Justice Institute played a role in Denver's program development.

Denver VS2000 Steering Committee

References

Resources

This document was prepared by the Denver VS2000 project, under grant number 1997-VF-GX-K001, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, conclusions, and recommendations expressed in this document are those of the author and do not necessarily represent the official position or policies of the U.S. Department of Justice.

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Acknowledgments
About the Authors

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The Office for Victims of Crime is a component of the Office of Justice Programs, which also includes the Bureau of Justice Assistance, Bureau of Justice Statistics, the National Institute of Justice, and the Office of Juvenile Justice and Delinquency Prevention.

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