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NCJRS Abstract

The document referenced below is part of the NCJRS Library collection. To conduct further searches of the collection, visit the NCJRS Abstracts Database. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.

  NCJ Number: NCJ 184199     Find in a Library
  Title: Managing Innovation in Policing: The Untapped Potential of the Middle Manager
  Document URL: Text PDF 
  Author(s): William A. Geller ; Guy Swanger
  Date Published: 12/1995
  Page Count: 2
  Series: NIJ Research Preview
  Annotation: A book on policing innovation and management concludes that middle management's power to effect change can be harnessed to advance community policing objectives by including those managers in planning, acknowledging their legitimate self-interests, and motivating their investment in long-range solutions that enhance community safety.
  Abstract: When the book's authors looked for examples of middle managers, such as lieutenants, captains, and civilian counterparts, who had led their organizations toward strategic innovation, they identified those with several personal qualities likely to enhance success. These qualities include comfort with unpredictability, clarity of direction, a desire to make a difference for customers, thoroughness, participative management style, persuasiveness, persistence, and discretion. The book indicates that the transition from traditional to community policing must build on the strengths of middle management and that community policing's emphasis on problem-solving requires middle managers to draw on their familiarity with the police bureaucracy to secure, maintain, and use authority to empower their subordinates. The book also notes that middle managers need support and authorization from police chiefs to devise appropriate strategies and systems to support multi-shift, team problem-solving approaches.
  Main Term(s): Police management
  Index Term(s): Police effectiveness ; Leadership ; Police personnel ; Policing innovation ; Police policies and procedures ; Community policing ; Problem-Oriented Policing ; NIJ grant-related documents
  Sponsoring Agency: National Institute of Justice (NIJ)
US Department of Justice
Office of Justice Programs
United States of America
  Grant Number: 92-IJ-CX-K004
  Sale Source: National Institute of Justice/NCJRS
Box 6000
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
  Type: Policy/Procedure Handbook/Manual
  Country: United States of America
  Language: English
  Note: National Institute of Justice Research Preview - See NCJ-158518 for complete book.
  To cite this abstract, use the following link:

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