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NCJRS Abstract

The document referenced below is part of the NCJRS Library collection. To conduct further searches of the collection, visit the NCJRS Abstracts Database. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.

  NCJ Number: NCJ 207012   Add to Shopping cart   Find in a Library
  Title: Addressing Probation and Parole Officer Stress, Final Report
  Document URL: PDF 
  Author(s): Peter Finn ; Sarah Kuck
  Corporate Author: Abt Associates, Inc
United States of America
  Date Published: 11/2003
  Page Count: 211
  Annotation: After documenting the causes, symptoms, and consequences of probation and parole officer stress, this study presents a number of promising approaches agencies have adopted to prevent, reduce, and manage officer stress.
  Abstract: Research indicates that many probation and parole officers experience high levels of job-related stress that stems from high caseloads, excessive paperwork, and meeting deadlines. These conditions result in inadequate caseload supervision, which compounds officer stress. The sources of stress are thus primarily related to the agency's structuring of the work rather than the nature of the work itself or the characteristics of the offenders supervised. The consequences of stress include adverse physical symptoms such as headaches and lower back pain, as well as tension in the officer's family due to the officer's response to stress. Given the extent and severity of stress among so many probation and parole officers, agencies must take steps to help prevent and reduce officer stress, particularly when it is related to organizational policies and practices. This study profiles nine agency stress programs that illustrate diversity in goals, staffing, operations, services, and other program features. The Washington State Department of Corrections has established a Staff Resource Center in each of its regions. Each center is staffed by an occupational nurse and a counselor, who provide comprehensive stress services to all employees. In Harris County, TX, a 20-hour, four-session stress management training program has been tested. Other agencies throughout the country have developed programs to address officer stress through training in stress management techniques, peer support training, and physical exercise programs for officers. Based on assessments of these programs, this report provides recommendations for stress-management program staffing and training as well as the marketing of the program to all levels of staff. Other keys to stress-management program success are as follows: confidentiality, reduction in organizational sources of stress, program evaluation, adequate program funding, and the use of available technical assistance.
  Main Term(s): Correctional stress training
  Index Term(s): Probation or parole officers ; Corrections occupational stress ; Stress management ; Probation officer attitudes ; NIJ final report
  Sponsoring Agency: National Institute of Justice (NIJ)
US Department of Justice
Office of Justice Programs
United States of America
  Grant Number: ASP-T-023
  Sale Source: National Institute of Justice/NCJRS
Box 6000
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
  Type: Report (Study/Research)
  Country: United States of America
  Language: English
  Note: Dataset may be archived by the NIJ Data Resources Program at the National Archive of Criminal Justice Data
  To cite this abstract, use the following link:

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