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NCJRS Abstract

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NCJ Number: 250174 Find in a Library
Title: Kiosk Supervision: A Guidebook for Community Corrections Professionals
Author(s): Erin L. Bauer; Carol A. Hagen; Angela D. Greene; Scott Crosse; Michele A. Harmon; Ronald E. Claus
Date Published: August 2016
Page Count: 79
Sponsoring Agency: National Institute of Justice (NIJ)
Washington, DC 20531
US Dept of Justice NIJ Pub
Washington, DC 20531
Grant Number: 2011-IJ-CX-0010
Sale Source: US Dept of Justice NIJ Pub
810 Seventh Street, NW
Washington, DC 20531
United States of America
Document: PDF
Type: Instructional Material (Programmed); Report (Grant Sponsored); Report (Technical Assistance)
Format: Document; Document (Online)
Language: English
Country: United States of America
Annotation: This guidebook provides community supervision agencies with an overview of automated kiosk reporting systems, based primarily on the findings of a multi-jurisdictional kiosk study on the use of automated kiosk reporting systems to supervise clients placed under community supervision.
Abstract: The study concluded that automated probationer kiosk reporting is as effective as officer supervision and telephone reporting with IVR in producing successful probation completion for low-risk offenders. In addition, preliminary cost data from the study indicate kiosk reporting can be substantially less costly than traditional officer reporting. Kiosk reporting can help community supervision agencies to manage high caseloads of low-risk clients more efficiently and without adverse public-safety consequences. The guidebook covers the prevalence of kiosk supervision; factors associated with successful kiosk adoption and implementation; challenges faced and lessons learned from agencies currently operating kiosks; and how kiosk costs, staffing, operations, data, performance, satisfaction, and outcomes vary across jurisdictions. The guidebook has four chapters. The first chapter presents an overview of current challenges community supervision agencies face, emerging evidence-based practices for community supervision, and kiosk reporting and other innovative technologies that agencies may consider for addressing their needs. The second chapter first summarizes research findings to date on kiosk reporting programs, followed by an overview of how community corrections agencies have used or are currently using kiosk reporting in their jurisdiction. This chapter also includes suggested or known benefits and problems of kiosk reporting. The third chapter presents a step-by-step guide on the exploration, adoption, planning, and implementation of a kiosk reporting program. The fourth chapter provides general guidance on how to evaluate a kiosk reporting program. 12 tables, 2 figures and appended assistance materials
Main Term(s): Corrections Technology
Index Term(s): NIJ final report; NIJ Resources; Probation casework; Probation conditions; Probation costs; Probation effectiveness; Probation management; Probation or parole officer training
Note: For the research underlying this guide, see NCJ-250173.
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