Local governments are using management practices that emphasize creativity and productivity, and police agencies are adapting to this environment. Many departments share technology and expertise with one another. Patrol scheduling has shifted with shifting crime patterns. Microcomputers are being used. Management is using sworn and civilian staff resources, committees, and task forces. Commercial crime watch and neighborhood watch help reduce crime in local commercial centers. Certain types of incidents now no longer require the presence of a police officer, as nonsworn staff members can prepare reports. Calls for service are answered according to categories of importance. Police crisis assistance teams, chaplain programs, and spousal information programs improve law enforcement work. Many departments have initiated patrol ride-along programs for their administrative personnel, usually at a minimum of once each month. 1 reference.