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Neighborhood Spat

NCJ Number
109214
Date Published
1987
Length
0 pages
Annotation
This edited version of a longer presentation shows a simulated mediation to demonstrate the mediation process and its value in resolving interpersonal disputes.
Abstract
Mediator Michael Lewis of the National Institute for Dispute Resolution demonstrates a variety of techniques used by the mediator in working with disputing parties to develop alternatives necessary to reach an agreement. The tape is designed to stimulate classroom discussion on mediator techniques, including the opening statement, the caucus, dealing with emotions, and the use of questions. (Publisher summary modified).