The introduction contains court reporters' descriptions of what they do and their thoughts and actions while managing their work. Among the topics discussed are personnel training, procedures, service, teamwork, receptivity to change, management of the corporate structure, and management of the court reporter. The book then explores the nature of the profession and its evolution. It notes that court reporters -- those who record courtroom legal proceedings and then transcribe them into writing -- are a growing subspecialty in the field of legal administration. Reporters who work with law firms and other public and private legal agencies are also growing in number. With the increasing volume of litigation in U.S. courts, the duties of all reporters have become more complex and their ranks increasingly professionalized. A special section of the book contains case studies of five professional firms throughout the country, making this book especially useful for persons considering establishing their own reporting service. The bulk of the discussion centers on effective strategies for managing reporters and includes discussions of organizational theory, personnel management, financial management, marketing management, and technology management. A 175-item bibliography and name and subject indexes. (Publisher summary modified)