In 1987, Training Magazine surveyed employers to determine how employer policies affect the behavior of employees. The survey revealed that 2 out of 3 organizations with 50 or more employees have formal policies regarding drug or alcohol abuse by employees. One out of three employers requires employees to take drug tests under certain circumstances. Seventy percent of the employers surveyed have formal policies dealing with affirmative action, sexual harassment, and smoking. More than half of the companies surveyed reported that they have formal codes of ethics. Most employers have not developed policies and practices for the treatment of employees suffering from AIDS. Patterns differ according to industry and size of corporation. Large organizations are more likely to have formal articulated policies on substance abuse, AIDS, sexual harassment, affirmative action, and ethics than are small organizations. Health services industries are more likely to have formal policies for employees stricken with AIDS, and transportation industries are more likely to conduct random drug testing of employees. Smoking policies are influenced more by industry type than by organizational size. Tables are presented showing the existence of workplace issues policies by organization size and by industry type. When asked what their greatest training and development challenge was, nearly a quarter of the organizations identified customer service.