Basic skills of effective leadership are identified, and popular theories of leadership are discussed, including analytical skills and decisionmaking with attention to the need for decisiveness and detrimental effects of being indecisive. Managerial responsibilities, quality controls, and techniques used to assure operational direction are explored. Other chapters address making sound decisions by examining factors that exert pressure and influence, self-starting abilities, task delegation, and subordinate development. An overview of organizational communication describes essential aspects of developing communication skills. The last chapters consider forecasting future needs, developing plans, and rating overall performance effectiveness. Charts, references, and an index.