In 1984 a multiagency working party, chaired by a VSS representative, developed more adequate and uniform services for raped women. This included the creation of training in rape counseling for VSS volunteers and the structuring of appropriate supervision for such services. In the Islington VSS, volunteers assist rape victims to regain control over their lives, reassure victims that their reactions to the attack are not abnormal, recognize the importance of how the rape affects those close to the victim, offer practical assistance, and assist victims who must give evidence in court. The training of volunteers to assist rape victims must encompass knowledge of police procedures, the court process, sources of medical help, and common patterns of psychological and behavioral effects that rape produces in the victim and those close to her. Both volunteers and their supervisors must be properly selected and supported to prevent 'burnout' and emotional difficulties in working with rape victims. Cooperation from other agencies must also be obtained to provide rape victims the comprehensive services they need. 5 notes.