U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Security Costs and the Bottom Line

NCJ Number
124485
Journal
Security Volume: 27 Issue: 6 Dated: (June 1990) Pages: 42-46,48
Author(s)
R D Russell
Date Published
1990
Length
6 pages
Annotation
A survey of business security managers found that they are aware that security provides both tangible returns that affect a company's profitability and several kinds of intangibles.
Abstract
Downsizing, profit-center doctrine, and a focus on rapid returns on investment all threaten security operations. However, the security program is more than a cost center. It contributes to a company's profitability by preventing problems, recognizing the warning signs of a problem, and providing emergency responses. It also provides the intangible benefits of employee comfort and customer satisfaction. However, specifying the paybacks from security measures is difficult, and many of the benefits represent long-term returns rather than immediate gains. Some examples of cost-effective programs include the use of civil recovery rather than prosecution of shoplifters by Eckerd Drugs, the changes in security officer tasks by AT and T Bell Laboratories, the development of a security newsletter to improve communication with employees of Michigan Bell, and the provision of a shuttle bus service for patients and visitors to Floyd Memorial Hospital in Indiana. Photographs and figures.