NCJ Number
124842
Date Published
1990
Length
18 pages
Annotation
This bibliography includes a variety of published sources about the local ombudsman system in England.
Abstract
These sources include public documents, books, research monographs, working papers, journal articles, theses, and selected newspaper articles. The bibliography is based on documentary research in several libraries in Britain between 1987 and 1989. It may be of interest to the ombudsman scholars and others who are interested in the working of this unique complaint handling system in England.