The first two chapters are introductory, as they review social and economic trends and their implications for police leadership, followed by a discussion of the distinction between leadership and management. Seven chapters portray the police executive leadership paradigm, as each of the chapters describes an essential element of police executive leadership. A discussion of leadership influence, vision, and values is followed by a review of five critical leadership activities: direction, development, delegation, decisions, and discipline. An examination of the development of corporate strategy is followed by guidance for enlisting support from public officials. Descriptions of various methods for assessing citizen perceptions of police and their services encompass radio call-in programs, neighborhood meetings, crime victim telephone calls and letters, citizen questionnaires, neighborhood canvasses, and citizen complaint programs. Other chapters address the management of conflict, police chief relations with the mayor or city manager, the handling of criticism and discouragement, and self-management. Subject index.