The ICAP process contains four major elements; data collection, analysis, planning, and service delivery. These elements form a progressive logical base for a police management system. The Management of Criminal Investigations (MCI) is an important ICAP component. Other than patrol, CIS represents the largest operational component of the Department. Investigative work is by its very nature labor intensive. The need to properly manage this important operational aspect is apparent. Specific procedures must be developed in the following areas: (1) The procedure for assigning cases back to Patrol; (2) Procedures for tracking and monitoring Patrol investigations; (3) Procedures to insure that Patrol Officers have access to the necessary files, forms, and equipment needed to conduct criminal investigations; and (4) Procedures to insure that Patrol Officers can get assistance from MCI if they have questions about the investigative process.