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NCJ Number:	136398

Title:	Development of a Behavioral-Based Performance Appraisal System for Correction Officers in Direct Supervision Jails

Journal:	American Jails Volume:6 Issue:1 Dated:(March/April 1992) Pages:10-12 14-16

Author(s):	M K Stohr-Gillmore; L L Zupan; C Curtis; B A Menke; N P Lovrich

Date Published:	1992

Annotation:	This report details the development process of a model behavioral-based performance appraisal instrument and feedback system designed for use in evaluating the performance of correction officers in direct-inmate supervision detention facilities.

Abstract:	Seven critical dimensions of correction officer job performance in direct supervision detention facilities were developed through the behavioral-based job analysis: managing the living unit to assure a safe and humane environment; handling inmate discipline; responding to inmate requests; building positive rapport and personal credibility with inmates; supervising in a clear, well-organized, and attention-getting manner; resolving inmate problems and conflicts; and maintaining effective administrative and staff relations. A 3-phase training program was provided prior to implementation of the new appraisal system. A supplemental job analysis is recommended to ensure that all critical elements of the correction officer job have been identified. 2 notes and 5 references

Main Term(s):	Behavior modification; Corrections personnel evaluation

Index Term(s):	Correctional Personnel Training; Correctional staff management

Page Count:	6

Format:	Article

Type:	Program Description (Demonstrative)

Language:	English

Country:	United States of America



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