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Mirage Concerning Hotel Security

NCJ Number
140219
Journal
Security Management Volume: 36 Issue: 12 Dated: (December 1992) Pages: 55-60
Author(s)
J Koentopp
Date Published
1992
Length
6 pages
Annotation
This article describes the advanced computer-based electronic security management system used at the 100-acre entertainment complex of the Mirage Resort Hotel in Las Vegas.
Abstract
The Polaroid ID-2000 Plus plays a central role in the support of the Mirage's integrated security environment. The system combines advanced data base, computer, and electronic imaging technologies. It provides a streamlined ID card and badge production capability and a responsive, economical way to manage employee-related security information. The system also acts as an auditing aid to track activities, such as the number of meals served to employees in the cafeteria each day. Specific information about the resort's 7,000 employees is input, stored, and retrieved by the digital electronic security management system. The security staff, which is responsible for patron safety and hotel asset protection is active in maintaining guest relations and providing emergency services. The 275-person security staff operates around the clock to control access in restricted areas, monitor the location of employees to facilitate action in emergencies, and observe property removal. Casino surveillance depends on rapid information verification, as the security team keeps a watchful eye on cash transactions, operational procedures, and dealer interactions with patrons. An innovative time and attendance system, to be fully implemented by early 1993, will produce enormous cost savings and efficiency improvements while providing significant benefits for both employees and management. Overall, the Mirage's electronic security management system, which has been operational for more than 2 years, has provided cost-effective solutions for a variety of problems. Software-driven and modular, significant upgrades can be achieved by replacing a disk or module.