The sub-issues identified are the nature of training and education required to develop police officers, the impact of discipline on the retention of police officers involved in misconduct, and police management methods for retaining public trust. The last of these sub-issues is the focus of the research. The strategic planning and transition management goals for achieving the desirable future are addressed through the use of the Fullerton Police Department (a mid-sized southern California police department) as the model agency. The preferred strategy for maintaining public trust is the establishment of a Citizen Advisory Panel. This would involve the implementation of a communication network with community groups and the media. In the context of the current emphasis on community-oriented policing and problem- oriented policing, the preferred strategy could be integrated with community-based police activity. A transition-management plan for the implementation of a Citizen Advisory Panel is presented. Appended endnotes, bibliography, and other supporting documentation