The first section of the course, effective management, stresses styles of management, improving group performance, power, latent and manifest goals, and decisionmaking. The second half focuses on critical decisionmaking; it covers problemsolving, stakeholders, problem definition, program evaluation, and action planning. The third book contains worksheets which are divided into an in-basket exercise (in which the student is asked to respond to a series of memos as executive assistant to the correctional commissioner) and a problemsolving exercise.