Introduced in April 1991, PreStart is a bifurcated system of supervised release for persons recently released from prison. PreStart separates the surveillance and supervision functions of parole from integrative social service provision functions. After mandated specialized institutional preparation for release (Phase I programming), most releasees are allowed voluntary use of community resources brokered through a system of newly developed Community Service Centers. The Service Centers are designed as information and resource brokerage facilities, intended to promote the abilities of releasees to develop and implement effective employment, residential living, and treatment plans. For releasees with specific needs, the program provides specialized service delivery mechanisms. A recent evaluation of the program provided three primary observations: the importance of leadership from administrative staff; the importance of supplying staff with training, motivation, and the resources they need to perform their tasks; and the importance of the program's adapting and acting on recommendations for improvement by both staff and inmates.