The Fitzgerald Inquiry proposed a 3-year transitional period during which major reforms recommended by the Inquiry would be implemented. The first chapter of this report focuses on the overall management of reform within the QPS during this phase. The substantive areas of reform which are explored in this report include regionalization of police forces, initiation of a community-policing perspective, effective management of the allocation of police, civilianization, and transfers and promotions among police officers. Other issues raised by the Inquiry related to State crime operations command, information system management, and general management structures and processes within the QPS. This report concludes that, while the QPS has become a more accountable, open, and professional organization over the past five years, the service needs to consolidate the changes which have been made and resolve some outstanding issues, particularly those affecting community policing. 116 notes, 54 references, and 7 appendixes