The text emphasizes the need to develop the interpersonal skills needed to build good relationships with everyone in a culturally, racially, and socioeconomically diverse community, as well as with youth, elderly persons, victims and offenders, and members of the media. Additional sections focus on individual projects and programs in community policing, including those involving coordinated efforts of the police, the entire criminal justice system, and the community. They also discuss past successes and failures in community policing and emphasize the use of a problem-oriented approach to controlling crime and delivering services. The authors note that community policing differs from earlier efforts such as team policing, community relations, or neighborhood watch programs and that it requires a rethinking of the role of the police and a restructuring of the police organization. Photographs; figures; chapter reference lists; glossary; author index; subject index; and appended tables, descriptions of youth programs, and gang profiles