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Assessment Center Handbook

NCJ Number
154835
Author(s)
B T Page
Date Published
1995
Length
126 pages
Annotation
This book describes the assessment center process, by which police agencies can observe a candidate officer's behavior and document a score based on the candidate's performance. Over the past 20 years, assessment centers have become a popular testing method of assessing candidates' behaviors under simulated conditions and of promoting those who show a high degree of managerial potential.
Abstract
For example, the behaviors that were identified through a job analysis for the position of investigator in an assessment center for a New York police department included decisiveness, impact, initiative, judgment, listening skills, oral communication skills, planning and organization, problem analysis, sensitivity, stress tolerance, and written communication skills. This manual discusses the role of the assessor, the matrix used in assessment, the group discussion, the fact-finding exercise, the career interview, the visual career presentation, the video exercise, the counseling session, the in-basket, the citizen complaint, the oral board, the case file exercise, the press conference, and reading comprehension and speech.

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