A section on professional intervention education focuses on the police, the victim advocate, and education at the university level. The section on information dissemination addresses first the need for greater public awareness of the importance and procedures of crisis intervention, so that a broader array of professionals who interact regularly with large numbers of people can respond to crises more appropriately. The discussion of information dissemination then focuses on team building, which must be based in effective communication. This discussion considers a team model; team building in relation to child abuse, crimes against the elderly, and death notification; and crisis response teams. "Burnout" is addressed as a factor that should be considered when dealing with crisis intervention teams. Also discussed are volunteers; research, funding, and evaluation; and crisis intervention in the computer age. 51 references