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Job Satisfaction and Burnout in Child Abuse Professionals: Measure Development, Factor Analysis, and Job Characteristics

NCJ Number
165346
Journal
Journal of Child Sexual Abuse Volume: 5 Issue: 3 Dated: (1996) Pages: 21-38
Author(s)
J P Shapiro; W M Burkey; R L Dorman; C J Welker
Date Published
1996
Length
18 pages
Annotation
This study developed a measure called the Human Services Job Satisfaction Questionnaire (HSJSQ) and pilot-tested the instrument with 215 participants in a training course for sexual abuse victim treatment.
Abstract
The mean age of the participants was 37 years females composed 75 percent of the respondents; 89 percent were Caucasian and 10 percent were African American. Therapists and non- therapists were compared on a number of demographic and work- related variables so as to provide an empirical basis for determining whether to divide them into separate groups. The two groups did not differ on age or years of work experience. Their jobs involved a similar percentage of time in child maltreatment and child sexual abuse. Each item of the HSJSQ depicted a specific element of work satisfaction or burnout. The subjects indicated their agreement or disagreement with the items as characterizations of their own work experience by using a five- point, Likert-type scale. All items were scored so that high scores represented job satisfaction and low scores showed burnout. Forty-five of 49 items met criteria for part-whole correlation and correlation with a validation item; they were retained in the HSJSQ. Scores were lower in subjects who reported a desire to change fields. Factor analysis indicated six factors, labeled Self-Actualization, Achievement Support, Job-Related Affect, Working Conditions, Professional Self-Esteem, and Futility/Avoidance. Relations between HSJSQ scores and a number of demographic, job, and professional variables are reported. 3 tables and 28 references

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