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Interviewing Witnesses and Victims for the Purpose of Obtaining a Statement

NCJ Number
166241
Journal
Journal of Forensic Identification Volume: 46 Issue: 3 Dated: (May/June 1996) Pages: 349-366
Author(s)
P J Bennett
Date Published
1996
Length
18 pages
Annotation
This article reviews psychologically based techniques for obtaining accurate information from witnesses and victims that are being incorporated in national police training programs for probationers, junior detectives, and managers.
Abstract
The techniques emphasize first impressions, expectations, the establishment of rapport between the interviewer and the witness or the victim, and obtaining and probing information. A successful interview allows plenty of time, puts the interviewee at ease during the initial personal or telephone contact, and is conducted at a place that will not be threatening to the witness or the victim and will not be prone to constant interruption. Interviews should be personalized, active listening skills should be employed, interviewees should be encouraged to ask questions, and that the witness or the victim should not be left in a traumatized condition. A structured approach to interviewing is outlined that is based on planning, preparation, engagement, explanation, execution, and exit.