The descriptive evaluation describes the services contracted, the frequency of service provided, and the level of impact on clients of each of the BEST Cycle V Programs. The process evaluation documents the activities of the programs according to how each activity was organized, implemented, and provided to the community; it also analyzes the overall effectiveness of the program's allocation process. The outcome/impact evaluation compares the results of the program's outcomes and impact on clients served by the program. This component of the evaluation collected pre-data and post-data to assess the program's impact and client satisfaction. Evaluation findings show that contract service providers manifested a growing capacity to serve gang-involved youth. Forty-five percent of program funds were used to serve youth who were gang supporters to hard-core gang members. The contracted services demonstrated a good mix of service, as they involved 44 percent prevention services and 56 percent intervention services. The evaluators conclude that the services delivered were cost- effective and provided a much needed youth service. They commend the City of San Jose for developing a national model for the allocation of funds for direct services that target prevention, intervention, and suppression of gang activity. Recommendations for improvement are offered in the following areas: administration of data collection instruments; data collection from sources other than the client; definition of sample of clients and service cycles; redesign of the evaluation instrument; collaboration and incorporation of suggestions from the Parks, Recreation and Neighborhood Services Evaluation Task Force; and a focusing of evaluation indicators on specific client groups. 29 tables and appended evaluation instruments