The handbook is based on the collective expertise and experience of Federal Government law enforcement officers, security specialists, criminal investigators, attorneys, employee relations specialists, Employee Assistance Program counselors, forensic psychologists, and union officials. It consists primarily of "lessons learned" from experience with actual cases involving violent and potentially violent employees. After describing its purpose, providing an overview of workplace violence, and elaborating on the importance of planning, the handbook presents information in the following chapters: (1) Program Development; (2) Development of Written Policy Statement; (3) Prevention; (4) Fact Finding/Investigating; (5) Threat Assessment; (6) Employee Relations Considerations; (7) Employee Assistance Program Considerations; (8) Workplace Security; (9) Organizational Recovery After an Incident; (10) Case Studies (16 case studies and an explanation of how to use them); and (11) Resources. Notes