The manual was designed to aid officers at both the entry and the in-service training levels in improving their skills at communicating with older people; to describe the most prevalent street and telemarketing frauds perpetrated against older persons; and to help officers reach out to the older people in their jurisdictions and improve their crime prevention programs. The manual presents information in four major sections: (1) Profiles of Older People in the United States (demographics of aging, myths and facts of aging, and Alzheimer's disease); (2) Communicating With Older People (vision and hearing challenges and compensation techniques, interacting with older people, and the community policing implications of a Milwaukee Police study); (3) Fraud and Confidence Schemes (victimization of older people by con artists, types of telemarketing fraud victims, why older people are vulnerable to fraud, street cons, phone and mail cons); and (4) Crime Prevention Responses (the importance and potential of fraud awareness programs, actions prior to delivery and delivery of fraud awareness presentations, expanding the program and increasing resources). Tables, figure, appendixes