skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 179638 Find in a Library
Title: Domestic Violence Matters: An Evaluation of a Development Project
Author(s): Liz Kelly; Julie Bindel; Sheila Burton; Dianne Butterworth; Kate Cook; Linda Regan
Date Published: 1999
Page Count: 137
Sponsoring Agency: Great Britain Home Office
Croydon, CR9 3RR, England
Publication Number: ISBN 1-84082-137-X
Sale Source: Great Britain Home Office
Information and Publications Group
Room 1308, Apollo House
36 Wellesley Road
Croydon, CR9 3RR,
United Kingdom
Type: Program Description (Demonstrative)
Format: Document
Language: English
Country: United Kingdom
Annotation: This report documents the evaluation of Domestic Violence Matters (DVM), an experimental project in Islington, London, in which civilian crisis counselors were located in two police stations.
Abstract: Aims of the project were to provide support to victims at their most vulnerable point, to enhance the response of the criminal justice system to the crime of domestic violence, and to secure better informed and coordinated responses by local agencies to the problem of domestic violence. Joint sponsors of DVM were the London Metropolitan Police and the Islington Safer Cities Project. To provide civilian crisis intervention, promote an effective law enforcement response, and develop interagency links to encourage consistent and coordinated responses, DVM project staff included a coordinator, four support workers, and an administrator. Crisis intervention was available 16 hours a day between 10 a.m. and 2 a.m., 7 days a week. DVM was to be called in the event of an arrest, in the hope that support would increase the woman's ability and willingness to pursue prosecution. The DVM project was evaluated using participant observations, in-depth interviews, database creation and maintenance, and questionnaires. Data were obtained from police officers, service users, and local agencies. The DVM project provide crisis intervention responses to 1,236 individuals, in relation to 1,542 incidents, during the evaluation period. A response within 24 hours was achieved in 90 percent of cases. Over two-thirds of referrals were received after normal office hours, and DVM was successful in reducing repeat calls from the same individual. Crisis intervention extended beyond the incident and included short-term support and advocacy and in some instances longer-term contact. Police record-keeping on domestic violence was not systematic or consistent. Even where an offense was recorded by the police, arrest and charges occurred in only a few incidents. The DVM project, however, increased victim confidence in the police and decreased repeat calls. Most DVM users were not aware of the extent of support they could access, and DVM became a valuable local resource primarily because DVM workers provided crisis intervention services on a daily basis. The authors conclude the DVM crisis intervention model is effective, although not in the same ways for each individual. References and tables
Main Term(s): World criminology
Index Term(s): Abused women; Crime in foreign countries; Domestic assault prevention; England; Female victims; Foreign crime prevention; Foreign police; Police crime-prevention; Police crisis intervention; Program evaluation; Victim services; Victims in foreign countries; Victims of violent crime
Note: A Research Development and Statistics Directorate Report. Home Office Research Study 193.
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.