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Consumer Fraud: A Reference Handbook

NCJ Number
179645
Author(s)
Lee E. Norrgard; Julia M. Norrgard
Date Published
1998
Length
346 pages
Annotation
Acknowledging that consumers lose billions of dollars annually to telemarketing fraud, misleading advertising, and bogus investment schemes, this book reveals the full spectrum of consumer fraud from adulteration to work-at-home scams, it explains what consumer fraud is, how it affects society, and what is being done to combat it.
Abstract
Readers will find an informative introduction, a chronology of significant milestones related to consumer fraud, and biographical sketches of key figures. The introduction surveys consumer fraud issues, covering the nature of the consumer problem and specific types of consumer fraud (advertising, automobile purchases and repairs, credit, high-tech merchandising, investment fraud, and predatory practices). Source documents and statistics, a directory of consumer organizations and agencies, listings of print and nonprint resources (including Internet sites), a glossary, and a comprehensive index are included.