The "broken windows-broken buckets" strategy must work together so that communities have fewer crime victims. The involvement of other agencies, organizations, and interest groups, including neighborhood groups, is critical to the success of probation. Probation administrators should include community leaders and groups in the development of policies, the initiation of new programs, the crafting of supervision strategies, and the delivery of services. Partnership-building and collaboration works under the "broken buckets" strategy as well. What is needed is a systemwide case management capacity. The collaboration can form a "partners in accountability" coalition and jointly provide case management, or it can also be managed by a host agency selected by partners. A key element in the strategy is the development of effective assessment tools and the identification of resource gaps in the community. This can lead to the implementation of effective programs based on evaluation results that lead to efficient processes that are results oriented. System effectiveness means staffs are cross-trained to allow probation/parole officers, substance abuse treatment counselors, mental health professionals, and human services and nonprofit providers to learn how to coordinate treatment and security services. 17 references