Technological developments that promise improvements in police service delivery and communications include the growth of networking, more sophisticated yet easy-to-use software, and the greater capacity of computers to process data at lower costs. Despite all these improvements, there are persistent problems within the police-community relationship that seem never to be resolved. The book examines what it identifies as the most noteworthy - racial profiling, which is part of the persistent conflict between the police and minority communities. Changes in the police culture include a renewed emphasis on ethics and integrity issues following a series of high-profile police misconduct cases in New York and Los Angeles. The book studies the factors mentioned, as well as the 9-year crime rate drop, changes in the character of crime, and new research findings in policing. Each chapter includes questions for discussion. Table, figures, notes, bibliography, index