Supported by the U.S. Department of Justice, Office for Victims of Crime, this video and discussion guide were developed to offer insights, from both victims of crime and victim service practitioners and providers, into the basics of communicating with victims of crime, thereby offering improvements in communication skills and communication techniques. The development and improvement of communication skills and techniques are presented in the areas of: (1) helping victims regain control of their lives after the crime; (2) helping victims speak about their victimization by listening with compassion; (3) understanding the impact of trauma on victims; (4) learning how to build and gain the trust of victims; (5) being aware of communication barriers, either due to cultural differences or physical handicaps; and (6) respecting a victims need for privacy, confidentiality, and safety. Studies have identified three factors that affect victim satisfaction and reconstruction of their lives: acknowledgement, respect, and information. By establishing and providing these factors, the victim’s experiences are validated.