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NCJRS Abstract

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  NCJ Number: NCJ 195655     Find in a Library
  Title: Listen to My Story: Communicating with Victims of Crime (Video and Guidebook)
  Document URL: HTML 
  Author(s): Morna Murray ; Melissa Hook ; Anne Seymour
  Corporate Author: Video/Action
United States of America

Victims' Assistance Legal Organization (VALOR)
United States of America
  Date Published: 08/2005
  Page Count: 37
  Annotation: This federally supported video and discussion guide explores the “ABCs” of effective communication with traumatized crime victims, and explores the potential effects of crime on the emotional and psychological well-being of victims.
  Abstract: Supported by the U.S. Department of Justice, Office for Victims of Crime, this video and discussion guide were developed to offer insights, from both victims of crime and victim service practitioners and providers, into the basics of communicating with victims of crime, thereby offering improvements in communication skills and communication techniques. The development and improvement of communication skills and techniques are presented in the areas of: (1) helping victims regain control of their lives after the crime; (2) helping victims speak about their victimization by listening with compassion; (3) understanding the impact of trauma on victims; (4) learning how to build and gain the trust of victims; (5) being aware of communication barriers, either due to cultural differences or physical handicaps; and (6) respecting a victims need for privacy, confidentiality, and safety. Studies have identified three factors that affect victim satisfaction and reconstruction of their lives: acknowledgement, respect, and information. By establishing and providing these factors, the victim’s experiences are validated.
  Main Term(s): Communication techniques
  Index Term(s): Effective communications training ; Videotapes ; Victim services ; Psychological victimization effects ; Victim reactions to crime ; Victim services training ; Victim counseling ; OVC grant-related documents
  Sponsoring Agency: Office for Victims of Crime
US Dept of Justice
Office of Justice Programs
United States of America
  Grant Number: 95-MU-GX-K002
  Sale Source: OVC Resource Ctr
P.O. Box 6000
Rockville, MD 20849-6000
United States of America
  Type: Training (Aid/Material)
  Country: United States of America
  Language: English
  Note: VHS color video, 14 minutes and a 37 page discussion guide.
  To cite this abstract, use the following link:

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