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NCJ Number: NCJ 200638     Find in a Library
Title: Assessment of the Chandler Police Department's Operation Restoration
  Document URL: PDF 
Author(s): Charles M. Katz Ph.D. ; Vincent J. Webb Ph.D. ; David Schaefer M.A.
Corporate Author: Arizona State University West
Administration of Justice
United States of America
Date Published: 06/2000
Page Count: 65
  Annotation: This federally funded study examined the Chandler, Arizona Police Department’s quality-of-life or community policing initiative, Operation Restoration, in an attempt to advance the understanding of the effects of enforcing order maintenance laws and zoning ordinances on crime and disorder. It also attempted to evaluate the broken windows strategy for combating crime.
Abstract: For two decades, police agencies across the United States have been adopting community policing strategies centered on the aggressive enforcement of disorder offenses, known as “zero-tolerance,” “order-maintenance,” and “quality-of-life” policing. The purpose of this paper was to examine the impact of quality-of-life policing on crime and disorder by examining the Chandler, Arizona Police Department’s quality-of-life initiative, Operation Restoration. This study was funded by the U.S. Department of Justice, National Institute of Justice. The intent of the study was to advance the understanding of the effects of enforcing order maintenance laws and zoning ordinances on crime and disorder. The examination occurred by using calls for service (CFS) data obtained from Chandler’s crime analysis unit. Data were collected from 1996 to 1999 totaling 1,245 days. Changes in CFS were examined for 10 offense categories: (1) person crime, (2) property crime, (3) drug crime, (4) suspicious persons, (5) assistance, (6) public morals, (7) physical disorder, (8) nuisance, (9) disorderly conduct, and (10) traffic. In total, the final data included 47,270 calls for service in the Redevelopment District. Findings of the study include: (1) Operation Restoration had the strongest impact on three categories of crime and disorder: public morals, disorderly conduct, and physical disorder; (2) Operation Restoration did not have a substantial impact on serious crime; (3) strong evidence indicates a diffusion of benefits to near-by areas outside of the Redevelopment District; and (4) evidence was found that some crime was displaced to areas just outside of the Redevelopment District. It is recommended that the impact of the operation on crime and disorder in the Redevelopment District be reexamined in the future. The findings indicate that Operation Restoration had a positive impact on addressing social and physical disorder in the Redevelopment District. In this paper, implications of the broken windows hypothesis for policing strategies are also reviewed. The hypothesis argues that if social disorder and physical disorder are left unchecked by the community an environment is created that attracts serious crime. Tables, references, and appendices 1-4
Main Term(s): Community policing
Index Term(s): Police community relations ; Social conditions ; Community crime prevention programs ; Police crime-prevention ; Public Opinion of the Police ; Police community relations programs ; Problem-Oriented Policing ; NIJ grant-related documents ; Arizona
Grant Number: 98-IJ-CX-0006
Sale Source: Arizona State University West
Administration of Justice
4701 W. Thunderbird Road
P.O. Box 37100
Phoenix, AZ 85069-7100
United States of America
Type: Program/Project Evaluation
Country: United States of America
Language: English
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