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M-A-N-A-G-E-M-E-N-T Defined Subordinates' Expectations

NCJ Number
204995
Journal
FBI Law Enforcement Bulletin Volume: 73 Issue: 3 Dated: March 2004 Pages: 23-27
Author(s)
Richard Forsyth
Date Published
March 2004
Length
5 pages
Annotation
This article enumerates the components of an effective manager.
Abstract
The question of effective management is approached from the perspective of the employees -- what do they expect of a manager? The author emphasizes the important components of management by identifying one component for each letter in the word “management.” Thus, the main components of effective management are: Management, Accountability, Nobility, Action, Guiding Principle, Education, Mentoring, Ethics, Notice, and Trustworthiness. Management is defined as “bringing about, accomplishing, and conducting.” Effective managers appropriately delegate work, are knowledgeable about their responsibilities, and work to improve the skills of their employees. Accountability refers to a manager’s ability to become personally involved with employees and their work. Effective managers are also noble in that they are people of integrity who adhere to moral principles at work and at home. Effective managers are also identified through their actions. Good leaders make decisions and carry through with them, showing that they can take effective action. The concept of a guiding principle indicates that managers should treat employees as they would like to be treated. Managers should work under guiding principles that include appropriate supervisory tactics, leadership by example, and respect for employees. Effective managers facilitate the continuing education of their employees through formal education or more informal training, such as conferences and seminars. Another important aspect of management includes the mentoring of employees to encourage new skills and education. Effective management is highly dependent upon ethical leaders. Supervisors and managers should be held to a higher standard of ethics than employees. Effective managers should also notice the good work of employees and recognize them accordingly. Finally, effective managers are trustworthy and continually earn the respect of their employees. Thus, examining the elements of effective management from a subordinates’ position gives a unique outlook on what it takes to be a successful manager. 2 Endnotes