Problem-oriented policing is based on a wide-ranging perception of the role of the police and an open-ended definition of a problem. It allowed officers the discretion to play a central role in solving underlying problems within a given community or police area. Problem-oriented policing was conceived as a basic framework to be tested, refined, and improved. This article presents a preliminary evaluation of the operation of the initiative in Plymouth, South-West England and addresses how problem-oriented policing was perceived by the key players. Local problem-solving police officers have a broad view of what constitutes a problem. They see their work as reducing demands made on the police service of Plymouth, a multi-agency approach in solving problems, and an intention to improve the quality of life for the people of Plymouth. They believe that their role is to act as a link between the police and other agencies and through these links to reduce demands made on the police. The research indicates that problem-oriented policing can be successfully introduced, alongside other policing methods, to address those problems that cause a considerable drain on police resources but cannot be resolved by a law-enforcement-only approach. References