U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

New Ecology of Quality Assurance

NCJ Number
218828
Author(s)
Randall S. Murch
Date Published
April 1999
Length
4 pages
Annotation
This article argues that forensic laboratories will best establish, maintain, and advance quality when quality is viewed and implemented from a systems approach in which a number of interrelated subsystems contribute to a harmonious, dynamic ecosystem.
Abstract
The proposed ecosystem consists of the following seven subsystems: scientific truth, practitioners and managers, infrastructure and process, peer groups and standards, external review, scientific capabilities, and perspective. Regarding scientific truth, what is done in a forensic laboratory must be continuously updated in accordance with best practices and tools proven effective by the scientific method of arriving at truth. This occurs when practitioners and managers are qualified to ensure that best practices and tools are established and properly used in the laboratory. Laboratory infrastructure and process must ensure that best practices and tools are continually updated, along with the personnel qualifications and training needed to implement and maintain state-of-the art forensic work. Standards that reflect peer group consensus about all phases of a forensic laboratory enterprise enable a forensic laboratory to evaluate its management and performance. External review provides an objective, independent assessment of management and performance. The aforementioned subsystems of a laboratory’s ecosystem depend on recognition that the scientific capability of personnel and processes is the key feature of a dependable, effective laboratory. This perspective must attend every laboratory assessment and change.