Since 9/11, the demand for armored vehicles by law enforcement agencies has increased. This demand reflects the view of law enforcement executives that their agencies need armored vehicles designed specifically for their needs rather than using military-surplus armored vehicles that are costly to maintain and often unreliable. Agencies are using these vehicles for serving high-risk warrants, rescuing officers, hostage situations, gang interventions, and in other situations where the risk to officers is high. One reason for the increased demand is the kind of weaponry being used by criminals. Depending on accessories, the average cost for an armored vehicle begins at $200,000. Adding accessories such as battering rams, backup cameras, hazmat detection devices, etc., adds to the price. Issues to consider in deciding whether and what kind of armored vehicle to purchase are what can be done with the vehicle, whether it is suitable for a particular agency's mission, and whether it is affordable and justified for the agency and the community. For agencies that decide to purchase an armored vehicle, they should search for a reputable and responsive manufacturer. This is best done by obtaining information from past customers of the manufacturer being considered. Information should be requested on the type and quality of service provided by the manufacturer, commitment, education on vehicle use, and vehicle performance. Desired qualities in a manufacturer are listening to customers, being willing to make changes based on customer input, and providing assistance in obtaining grant money.