Allowing citizens to learn about jail operations through public tours is consistent with government standards of openness. Further, jail tours educate the community about an important enterprise that affects public safety and how jails are managing those charged with or convicted of violating laws. Public tours of jails can also lead to greater citizen involvement in improving jail operations through various volunteer work and in lobbying and voting for more resources that can improve jail operations. Officials at some jails cite concerns over security, liability, or negative public opinion as reasons for not allowing community residents to participate in organized jail tours; however, a clearly defined tour plan, proper preparation of those who participate in the tours, and hold-harmless agreements significantly reduce the potential for any jail liability. The Santa Cruz County Sheriff's Office, in keeping with its commitment to community policing and openness with the community, began its public jail tour program in November 2006. On the department's Web site, interested individuals can review detailed information about the tour program. After acknowledging the notices of risk and liability and agreeing to abide by all rules and guidelines, individuals can submit a request for a tour. They must provide the information required for a background check. Only 10 approved are allowed on a single tour. The department closely monitors the tours and strictly enforces tour rules regarding conduct, attire, and prohibited items. A correctional officer trained in explaining how the jail operates and what it is like to work in the jail leads all tours, which last between 45 and 60 minutes and cover all common areas in the facility. This article provides sample jail-tour guidelines. 11 notes