THE METROPOLITAN AREAS INCLUDED: ROCHESTER, NEW YORK; TAMPA-ST. PETERSBURG, FLORIDA; AND ST. LOUIS, MISSOURI. THE POLICE REFERRAL SYSTEMS PROJECT WAS CONDUCTED BY THE WORKSHOP IN POLITICAL THEORY AND POLICY ANALYSIS, INDIANA UNIVERSITY. SOME OF THE RESEARCH INSTRUMENTS WERE USED IN A COMPANION STUDY OF POLICE PATROL PRACTICES AND CONTAIN QUESTIONS NOT DIRECTLY APPLICABLE TO POLICE REFERRAL. EIGHT INSTRUMENTS ARE INCLUDED: CALL FOR SERVICE FORM, CITIZEN DEBRIEFING FORM, CITIZEN SURVEY FORM, PATROL ENCOUNTER FORM, PATROL GENERAL SHIFT FORM, POLICE OFFICER INTERVIEW FORM, REFERRAL AGENCY INTERVIEW FORM, AND REFERRAL AGENCY NARRATIVE FORM. (AUTHOR ABSTRACT MODIFIED).