A GENERAL COURSE OUTLINE IS PROVIDED FOR THE USE OF THE LAW ENFORCEMENT RESEARCH AND TRAINING ASSOCIATES' PROGRAMS ON THE TRAINING OF POLICE, PAROLE AND PROBATION CORRECTIONAL OFFICERS, AND STAFF MEMBERS IN ADULT AND JUVENILE INSTITUTIONS. THE PROGRAMS ALL FOLLOW A SIMILAR FORMAT, BUT INCLUDE SPECIFIC ASPECTS RELATING TO EACH INDIVIDUAL SUBJECT AREA. THE GENERAL OBJECTIVES FOR PROGRAM PARTICIPANTS ARE TO REDUCE THE POTENTIAL FOR INJURY TO OFFICERS AND OTHERS, TO PROVIDE CONSTRUCTIVE ALTERNATIVES AND DISPOSITIONS IN DISTURBANCES, TO PROVIDE SUPERIOR SERVICE TO THOSE IN NEED, TO LEARN A DETAILED INTERVENTION PROCEDURE FOR MANAGING AND RESOLVING CRISIS SITUATIONS, AND TO LEARN THE SKILLS NECESSARY TO CARRY OUT THAT PROCEDURE. EACH COURSE IS DIVIDED INTO EIGHT SECTIONS: SAFETY, DEFUSING, BRIEF INTERVIEWING, MEDIATION, REFERRALS, CULTURAL ISSUES, LEGAL ISSUES, AND DEPARTMENTAL PROCEDURES AND OPERATIONAL ISSUES. THE METHODOLOGY AND TRAINING SCHEDULES ARE ALSO SIMILAR FOR EACH COURSE. THE CLASSES ARE SMALL, AND THE MAJORITY OF CLASS TIME IS SPENT ON DEMONSTRATIONS AND PRACTICE OF NEW METHODS. THE SIMULATED INTERVENTIONS ARE VIDEO TAPED SO THAT THE OFFICERS MAY RECEIVE FEEDBACK ON THEIR ACTIONS. OTHER EXERCISES INCLUDE WRITING SUMMARIES OF ACTUAL INCIDENTS AND THEN USING THEM AS A BASIS FOR AN IN-CLASS SIMULATION AND WRITING EVALUATIONS OF THE COURSE MATERIALS USED. IN MOST OF THE CLASSES, TEAM TEACHING IS USED SO THAT PROPER ATTENTION CAN BE DEVOTED TO BOTH THE VIDEO TAPE EQUIPMENT AND THE CLASSROOM EXERCISE. THE TRAINING SCHEDULE CONSISTS OF 32-40 HOURS OF CLASS. THREE UPPER DIVISION COLLEGE CREDITS MAY BE GRANTED FOR THE SUCCESSFUL COMPLETION OF THIS COURSE. A SUMMARY OF THE EVALUATION OF CRISIS INTERVENTION TRAINING IS PRESENTED, WHICH STATES THAT THE TRAINING IS HIGHLY EFFECTIVE AND OFFICERS PERFORM MUCH BETTER AFTER COMPLETING THE TRAINING PROGRAM. A LISTING OF REPRESENTATIVE POLICE AND CRIMINAL JUSTICE AGENCIES FROM ALL OVER THE COUNTRY WHICH HAVE PARTICIPATED IN THE PROGRAM IS PROVIDED. PROVISIONS FOR INSTRUCTOR TRAINING ARE ALSO ATTACHED.