IN 1964, THE COMMUNITY RELATIONS SERVICE WAS CREATED AS AN AGENCY OF THE U.S. DEPARTMENT OF JUSTICE TO HELP COMMUNITIES RESOLVE CONFLICT FLOWING FROM DISCRIMINATORY PRACTICES. THE SERVICE HAS DEVELOPED A NATIONAL NETWORK OF CONCILIATORS AND MEDIATORS. THE FEDERAL MEDIATION AND CONCILIATION SERVICE ALSO SERVES AS A RESOURCE IN COMMUNITY DISPUTES INVOLVING LABOR RELATIONS. PRIVATE MEDIATION SERVICES SUCH AS THE NATIONAL CENTER FOR DISPUTE SETTLEMENT OF THE AMERICAN ARBITRATION ASSOCIATION AND THE INSTITUTE FOR MEDIATION AND CONFLICT RESOLUTION IN NEW YORK ARE AVAILABLE WHEN USE OF GOVERNMENT AGENCIES IS NOT APPROPRIATE. THE NATIONAL CENTER FOR DISPUTE SETTLEMENT IS BASED IN WASHINGTON (D.C.) AND HAS OFFICES IN PHILADELPHIA (PA.), BOSTON (MASS.), CLEVELAND (OHIO), ROCHESTER (N.Y.), AND SAN FRANCISCO (CALIF.). N.C.D.S. PROVIDES A NUMBER OF SERVICES AND RESOURCES INCLUDING MEDIATION, FACTFINDING, AND ARBITRATION SERVICES FOR BUSINESS CORPORATIONS. IT HAS THE ABILITY TO ADMINISTER ELECTIONS FOR COMMUNITY PARTICIPATION IN VARIOUS KINDS OF PROGRAMS, AND CAN ADMINISTER AND DESIGN TRAINING PROGRAMS FOR NEGOTIATORS AND IMPARTIAL AGENTS INTERESTED IN CONFLICT RESOLUTION TECHNIQUES AND URBAN AWARENESS. N.C.D.S. CAN WORK WITH REPRESENTATIVES OF BOTH FACTIONS TO DESIGN ARBITRATION PROCEDURES AND ENFORCE CONTRACT OBLIGATIONS. THE SERVICE ALSO ASSISTS CORPORATIONS IN THE DEVELOPMENT OF AFFIRMATIVE ACTION PROGRAMS.