THE TABLE OF CONTENTS PARALLELS THE CHAPTER TITLES OF THE TEXT, WHAT EVERY SUPERVISOR SHOULD KNOW. ALL PHASES OF SUPERVISORY RESPONSIBILITY ARE COVERED, INCLUDING HUMAN RELATIONS, COMMUNICATION, PERSONNEL TRAINING AND EVALUATION, EMPLOYEE DISCIPLINE, HANDLING VARIOUS TYPES OF EMPLOYEES, IMPROVING EFFICIENCY, PLANNING, SAFETY, AND ADMINISTRATIVE PROCEDURES. SOME 750 MULTIPLE CHOICE QUESTIONS ARE GIVEN TO AID THE STUDENT'S MASTERY OF EACH CONCEPT DISCUSSED IN THE TEXTBOOK. ANSWERS TO THE QUESTIONS ARE PROVIDED, ALONG WITH THE PAGE NUMBER IN THE TEXTBOOK WHICH DISCUSSES THE SUBJECT MATTER OF EACH QUESTION AND ANSWER. IT IS NOTED THAT THE TEXTBOOK WITH WHICH THIS STUDY GUIDE IS USED IS EMPLOYED AS A BASIS FOR CIVIL SERVICE PROMOTIONAL EXAMINATIONS THROUGHOUT THE UNITED STATES. THE STUDY GUIDE IS PARTICULARLY RECOMMENDED TO POLICE PERSONNEL PREPARING FOR A PROMOTIONAL EXAMINATION TO THE GRADE OF SERGEANT OR LIEUTENANT. (RCB)