INITIAL TASKS FOR A LOCAL GROUP ARE DETAILED, SUCH AS A SURVEY OF EXISTING SERVICES IN AN AREA FOR BATTERED PERSONS AND THE FORMULATION OF A PARTICULAR PHILOSOPHY AND OBJECTIVES. FOCUSING ON FUNDING FROM OUTSIDE SOURCES, MODEL BUDGETS ARE PROVIDED FOR HOTLINES AND SMALL, MEDIUM, AND LARGE SHELTERS. A DISCUSSION ON FUNDING INCLUDES PROPOSAL WRITING, INFORMATION ON PRIVATE AND PUBLIC SOURCES, TAX CREDITS, SOURCES OF FREE SUPPLIES, RESEARCH GRANTS, AND COMPREHENSIVE EMPLOYMENT AND TRAINING ACT (CETA) MONEY. THE ORGANIZATION OF THE PENNSYLVANIA COALITION AGAINST DOMESTIC VIOLENCE IS DESCRIBED AS A MODEL FOR OTHER STATE ASSOCIATIONS. INSTRUCTIONS FOR SETTING UP A HOTLINE ARE SUPPLIED. AN EXAMINATION OF SHELTERS REFERS TO THE FACILITY ITSELF, RULES OF THE HOUSE, SERVICES, AND STANDARDS WHICH A SHELTER SHOULD MEET. PROCEDURES FOR VOLUNTEERS AND OTHER SHELTER PERSONNEL ARE DELINEATED, ALONG WITH GENERAL GUIDELINES ON BASIC RULES, SUPPORT, INTAKE INTERVIEWS, REFERRAL, AND INDIVIDUAL AND SMALL GROUP COUNSELING. THE SELECTION AND TRAINING OF STAFF CONSIDERED WITH SPECIAL REFERENCES TO VOLUNTEERS AND BURN OUT PROBLEMS. DIRECTIONS FOR MAINTAINING ACCURATE FINANCIAL AND STATISTICAL RECORDS TO JUSTIFY FUNDING AND TO MONITOR THE PROGRAM ARE SUPPLIED. PROVISIONS FOR CHILD SERVICES AND PROGRAMS OFFERED TO CLIENTS THROUGH FOLLOWUP PROCEDURES AND CONTINUING GROUPS ARE EXPLAINED. DISCUSSION ON LEGAL PROBLEMS RELATES TO THE SITUATION IN PENNSYLVANIA, BUT SOME DATA COULD BE APPLICABLE IN OTHER STATES. COMMUNICATION WITH THE PUBLIC THROUGH EDUCATIONAL PROGRAMS AND PUBLICITY IS ANALYZED AS A VITAL PART OF THE PROGRAM, AS IS EVALUATION. THE APPENDIXES CONTAIN SAMPLE FORMS FOR SHELTER MONTHLY REPORTS, CLIENT DATA, INCIDENT REPORTS, ACCOMPANIMENT SERVICES, AND VOLUNTEER REGISTRATION. A BIBLIOGRAPHY IS PROVIDED. (MJM)