THIS PRACTICAL GUIDE, FIRST PUBLISHED IN 1968, IS DESIGNED FOR THOSE PLANNING TO BEGIN VOLUNTEER PROGRAMS IN VARIOUS TYPES OF AGENCIES AND ORGANIZATIONS; FOR DIRECTORS OF VOLUNTEERS WHO WISH TO IMPROVE THEIR SKILLS IN RECRUITING, TRAINING AND DEVELOPING VOLUNTEERS; FOR BOARDS AND COMMITTEES WHO NEED TO DEVELOP DECISION-MAKING AND COMMUNCATION SKILLS; AND FOR STAFF MEMBERS OR SUPERVISORS OF VOLUNTEERS WHO MAY NEED TO BETTER UNDERSTAND THE PROBLEM-SOLVING AND EDUCATIONAL ASPECTS OF SUPERVISION AND THE TEACHING-LEARNING PROCESS. THIS EDITION INCLUDES A GREATER EMPHASIS ON PRACTICAL WORKSHOP TOPICS AND CASE STUDIES FOR DECISION-MAKING VOLUNTEERS AND DRAWS UPON A VARIETY OF DISCIPLINES, INCLUDING SOCIAL WORK, ADMINISTRATION AND ADULT EDUCATION. THE AUTHORS ALSO ADDRESS THEPERSONNEL INVOLVED IN THE EXPANSION OF VOLUNTEER SERVICE IN THE COURTS, CORRECTIONAL INSTITUTIONS, MENTAL HEALTH AGENCIES, DRUG REHABILITATION CENTERS AND HEALTH CARE CLINICS, BY RECOGNIZING THE TRAINING NEEDS OF TRADITIONAL VOLUNTEERS AS WELL AS THE 'NEW' VOLUNTEERS SUCH AS YOUTH, THE ELDERLY, ETHNIC AND OTHER MINORITIES. OUTLINES, CHECKLISTS, WORKSHEETS, CHARTS, AND CHAPTER NOTES ARE INCLUDED. FORTY SELECTED REFERENCES ARE APPENDED. (AUTHOR ABSTRACT MODIFIED)