The workshops have been developed for judges, court administrators, and other participants in the jury system who wish to examine present operations in view of recent developments in many courts. The format of the handbook follows the 20-session outline of the workshops, beginning with an overview of the jury system as a process. The technical background for possible changes is presented with attention to present jury system problems and successes, source lists and selection methods, the summoning and swearing of jurors, and techniques designed to reduce waiting and other juror complaints. A practical understanding in designing and implementing changes in current jury system procedures, planning, and management is conveyed, and, using simple case studies, the participants actually apply some of the quality control procedures presented. Each session in the handbook is prefaced by the training goals, the performance objectives, the teaching method, a brief description of the session's progress, and the required materials and logistics. The presentation outline then focuses on the most important points of the session. The exit questionnaire is designed to provide feedback for the courts from the citizens who serve them.