There were four internal and six external effectiveness criteria. Numerous complex relationships were found among the criteria, many of which are organizationally and theoretically relevant. Some of the relationships show an important degree of compatibility between organizational and community measures of effectiveness. Others indicate areas of potential conflict. For example, the public desires crime prevention above all criteria, but the police ranking for prevention is unclear. Police officers may, instead, place the greatest emphasis on the traditional criterion of solve rates. Study data and 30 references are supplied. (Author abstract modified)