It suggests a broad-based approach to arson control in terms of a series of company functions, each of which is deemed to have a vital role to play in the fight against arson. The function list comprises overall priorities and performance, claims and legal concerns, underwriting, loss control, sales and marketing, arson data collection, government relations, and public relations and community awareness. Evaluative questions regarding each of the above areas and commentary given on the ways in which each function can be refined and made more responsive to arson control needs. The booklet also given information on industry organizations and publications which can assist in improving anti-arson programming.