Because of urbanization and greater population mobility, some victims of crime find themselves alone and unable to cope with a crisis. Moreover, police officers seldom have sufficient time to listen sympathetically to a victim. The National Association of Victim Support Schemes (NAVSS) has addressed this problem by launching local programs, and some jurisdictions have initiated their own projects using NAVSS guidelines. Data on Dorset's independent program were collected from reports and interviews with the victim service organizer, police, and victims of crime whom volunteers had helped. Police provide referrals to the victim support program and the trained volunteers assist with simple chores the police cannot undertake, such as cleaning a ransacked house, advising on insurance, alerting relatives, and referring the victim to needed social services. Common problems encountered by victim support schemes include delays in referral, lack of police cooperation, and inadequate publicity. All persons interviewed in the Dorset evaluation were between 59 and 89 years old and had few or no contacts with neighbors or relatives. All described serious degrees of stress and emotional and financial problems resulting from the crime, usually burglary. All were pleased to see the victim support volunteer, but had been unaware of the service. The overwhelming majority were satisfied with the help they received. Suggestions to improve the program include rural outreach efforts, better recordkeeping and monitoring of individual cases, better volunteer screening, and more publicity. The appendixes contain a list of nonvoluntary community resources, the NAVSS guidelines, the interview questionnaire, a victim compensation scheme, and 15 references.