The majority of cases are walk-ins to the prosecutor's office, although some cases are referred by the police, the courts, or community agencies. One of the benefits of the program is that citizens have access to the legal system to resolve their disputes at no direct cost to themselves. Furthermore, the mediation hearings are scheduled at nights and on weekends to accommodate the working public. The program is also a valuable referral service for area attorneys dealing with minor criminal disputes. Interpersonal disputes involving assault, menacing, criminal damaging, and telephone harassment are examples of cases which are suitable for mediation.